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Step 3: Foursquare
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Social Media Marketing
Step 1: Facebook
Step 2: Twitter
Step 3: Foursquare
Step 4: Social Media's Dark Side
Step 5: Manage Your Reputation
Step 6: Swing Into Action!
Untitled Document
Step 3: Foursquare
Foursquare is part of a newer subset of the social media phenomenon that has been dubbed “hyperlocal social media.” One of the pioneers of the movement, Everyblock, provides all kinds of information about every single block in a city, from restaurant reviews to police reports to foreclosure information. A social media concept based on such geographically specific information only became viable in the last few years because of the mass popularity of smart phones with GPS technology, which allows users to pinpoint their geographic location very easily.
Foursquare has long since outpaced Everyblock and is quickly becoming the hottest new thing in social media. The start-up, which is barely a year old, describes itself as 50% friend finder, 30% city guide, and 20% nightlife game.
It works like this:
As you patronize your favorite local haunts, you “check-in” with Foursquare, which allows you to see if friends are nearby and post tips/information about the venue you’re currently in. The more you check-in, the more “badges,” or awards, you get. For instance, you can become the mayor of certain bar or club if you check-in the most times from that location in 60 days.
Tech-savvy restaurants and bars caught wind of the mayor and other Foursquare badges and started advertising to this ready-made customer base, offering free drinks and other comps to the Foursquare mayors of their establishment. Most people had no idea what the heck a mayor was, but those who did quickly spread the word to their friends, and it turned out to be a hot way for restaurants and bars to market themselves effectively to their hippest customers.
In general the hyperlocal movement is beneficial to the food service industry because it provides a real time medium through which restaurants can advertise to their customers. For now, Foursquare and the inevitable copycats that are forthcoming will be largely limited to big urban centers like New York, Chicago, and L.A., but it’s not that far-fetched to imagine a hyperlocal medium of one kind or another servicing communities of all sizes.
For those of you who are located in ultra-competitive large urban centers, you can’t afford to ignore this new phenomenon. If you haven’t already, start advertising to your Foursquare customers. Offer some sort of discount to regular customers. Some have gotten creative with the scheme, like putting the word out through Foursquare that anyone who barks like a dog on Thursdays gets a free drink. Others ask to view their customer’s iPhone to verify they have actually checked-in at their restaurant.
No matter what your scheme, Foursquare can become an important vehicle for driving buzz and traffic to your front door.
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